If something on your web site is not behaving as you expect it to, try loading your site in another browser. If it works there, then you're probably experiencing one of the many differences in the way various browsers render code.
You must consider outsourcing IT services especially if your business simply can not perform without IT. By outsourcing, you can discuss with your tech support I.T provider Service Level Agreements or SLA so you will be sure that they support and keep your IT infrastructure maintain its high standard and be accountable if something went wrong.
Are you one of tech support I.T those people who will never own a printer or even install one onto your computer? If so than you qualify as a person who will greatly benefit from disabling the Print Spooler service. If one day you change your mind about that printer, then just turn the service back on. That's why you need to make sure you record every change you make in services by writing it down on paper or storing it in a text file.
Having a telephone Managed I.T support uttah is the best option. Clients could be handled better over phone, than through any other media. Nothing can beat the personal touch a telephone conversation can provide. On the negative side, you'll have to prepare for understanding all kinds of pronunciation and slangs. This could become more difficult customers are from different parts of the world. Also be aware that phones have to be attended even if you are vacationing with your girlfriend on a lovely beach.
It is normally your responsibility to make sure the constant maintenance of your IT facilities. But if you have quality service provider, they will be the one that should remind you about your network and server maintenance.
Don't start messing with every setting you find. Unless you know what they mean, changing settings only makes it harder to solve the original problem. You've probably got multiple problems now.